IMDA Pre-Approved Solution, eligible for up to 50% business grant support. SMEs Go Digital.

    Get your AI Chatbot with up to 50% business grant support

    SMEs are eligible for up to 50% business grant support for the adoption of 1CloudAI CRM AI-Powered Chatbot, a Pre-Approved Solution under the IMDA SMEs Go Digital programme.

    Answer customers 24/7 on your website, WhatsApp, Facebook, Instagram, TikTok and more. Our Singapore team sets it up, trains it on your business and trains your staff.

    Packages from

    S$940 after grant

    S$1,880 before grant

    The EDGE Grant replaced the Productivity Solutions Grant (PSG) on 30 September 2026.

    4.8/5 from 5 verified SME reviewsVue Tech Pte. Ltd. · 10 years in operationView our official listing

    Results Singapore SMEs report

    Summarised from verified reviews on SMEs Go Digital.

    5.0

    Ease of use

    4.8

    Affordability

    4.7

    Business impact

    4.7

    Customer support

    Saved about 20% of the monthly time spent answering simple enquiries, no longer needed a part-timer, and reinvested the time into content that grew followers and customers by around 25–30%.

    Retail business owner

    Saved around 20% of staff time and brought in more students for their courses, while making marketing campaigns easier to run.

    Education business director

    A more professional website, better customer engagement and less admin from repetitive logins and manual enquiry handling.

    IT business director

    EDGE Grant packages

    Each package includes the software, done-for-you setup and AI training, and staff training.

    Standard

    Up to 5 users

    S$940

    after estimated grant

    S$1,880 before grant · claim S$940

    • AI Chatbot software, up to 5 usersS$1,080
    • Setup: channel integration & AI training on your website, Q&A and promptsS$700
    • Staff trainingS$100
    Get a Standard quotation

    Professional

    Up to 20 users

    S$2,990

    after estimated grant

    S$5,980 before grant · claim S$2,990

    • AI Chatbot software, up to 20 usersS$3,480
    • Setup, AI training, response testing & improvement from your feedbackS$2,400
    • Staff trainingS$100
    Get a Professional quotation

    Premium

    Up to 45 users

    S$4,840

    after estimated grant

    S$9,680 before grant · claim S$4,840

    • AI Chatbot software, up to 45 usersS$5,980
    • Setup, AI training, testing and ongoing prompt optimisationS$3,600
    • Staff trainingS$100
    Get a Premium quotation

    Optional add-ons: additional users (S$240 each), additional professional services (S$800 per man-day) and additional training (S$100 per hour). Grant amounts are estimates; the final amount is decided by Enterprise Singapore.

    One AI assistant on every channel

    Website live chatWhatsApp (multiple numbers)Facebook MessengerInstagram DMTikTok DMTelegramEmailGoogle Business Profile review repliesFacebook Page review replies

    Included in every package

    • Conversation AI chatbot trained on your website, Q&A and documents
    • Voice AI chatbot
    • Multilingual customer chat
    • Handover to your staff when a human is needed
    • WhatsApp health analytics to reduce the risk of restrictions
    • Automatic source citations and continuous chatbot learning

    How it works

    We handle the paperwork with you, step by step.

    1

    Free consultation & demo

    Tell us about your business. We show you the chatbot working on your own website content and recommend a package.

    2

    Receive your quotation

    We prepare the EDGE Grant quotation for the package you choose. You pay nothing at this stage.

    3

    Apply for the EDGE Grant

    Submit your EDGE Grant application with our quotation. We guide you through the form if you need help.

    4

    Approval, setup & training

    Once your application is approved, accept the offer and we integrate your channels, train your AI and train your staff.

    5

    Go live and submit your claim

    Your chatbot starts answering customers. We provide the documents you need to submit your grant claim.

    Important: submit your application for the EDGE Grant before you sign a contract or pay, or the costs may not be supported. We'll make sure the order is right.

    Is my business eligible?

    The main EDGE Grant criteria are:

    • Registered and operating in Singapore
    • At least 30% local shareholding (Singapore Citizens or PRs)
    • Starting a new project to upgrade capabilities or improve efficiency
    • SMEs (group annual sales up to S$100 million or up to 200 employees) qualify for the highest support levels

    Not sure? Send us your company details and we'll check with you before you apply.

    Want to try it yourself first?

    Start a 14-day free trial of our self-serve CRM and AI chatbot. Explore the platform at your own pace, then talk to us when you want our team to set it up with grant support.

    Start free trial

    Frequently asked questions

    Talk to a real person

    Want a demo, a quotation for the EDGE Grant, or advice on the right package? Reach our Singapore team directly or leave your details and we'll get back to you within one working day.

    John Yao

    EDGE Grant & solution consultation

    Need a quick answer? Our AI assistant replies 24/7 in the chat bubble or on WhatsApp +65 8976 0676. For product support, email support@1cloudcrm.com.